The questions below were developed by Courtney Plotts and Lorna Gonzalez and are designed to help faculty and staff in higher education navigate AI use and decision making. Some questions are intended for personal reflection, while others look at broader educational contexts. Plotts and Gonzalez employed a culturally aware perspective to this framework to address issues of bias in AI technologies.
Application
- Has the AI application been thoroughly assessed for potential biases?
- Compared to the accessibility and efficiency benefits, are the biases in the AI application acceptable or concerning?
- Are these biases causing harm or inequity in the outcomes of the output or recommendations of the AI?
- Are adequate steps being taken to mitigate biases and ensure fairness in the output of the AI?
- Might marginalized or underrepresented groups be disproportionately affected by any biases in the AI application?
- Does the AI application contribute to a more equitable and inclusive environment, or does it inadvertently reinforce existing biases?
Benefits versus Biases
- How critical is the application of the AI software for the current needs, and does it significantly enhance individual productivity or the user's experience and intended goals?
- Has the AI software been thoroughly evaluated for potential biases and the impact of the AI on decision-making?
- Could alternative AI solutions achieve similar benefits while minimizing biases?
- What are the ethical implications of using AI software that may contribute to biases or negative impacts on certain groups or individuals?
- Does the application of the AI software align with the leader's personal values and ethical standards, or should the leader's beliefs about AI and biases be reassessed?
- Does the application of the AI software align with the stated values and ethical standards of the institution?
Content and Context
- In considering the use of AI for production tasks, have specific processes or tasks been identified that can be automated to increase efficiency?
- Is the AI tool suitable for providing accurate explanations and insights in areas that might be challenging to grasp?
- Is the output of the AI reliable and trustworthy in terms of ensuring the quality of the final product or result?
- Are there scenarios in which AI can help optimize resource allocation, such as scheduling, resource utilization, or cost management?
- How can AI be leveraged to provide personalized recommendations for equitable skill development and continuous improvement?
Published in "Creating a Culture Around AI: Thoughts and Decision-Making" EduCause (Plotts and Gonzalez, 4/22/24)